Update - Artera has identified the root cause of an issue that is causing some manual messages, not automated messages, typed in Somali are translating some Smartphrases to Spanish.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 17, 2024 - 14:31 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 17, 2024 - 14:31 PDT
Update - Artera has identified the root cause of an issue that is causing some manual messages, not automated messages, to translate the date or time from smart phrases only, to Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 13, 2024 - 09:56 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 13, 2024 - 09:56 PDT
Update - Artera has identified the root cause of an issue that is causing some manual messages, not automated messages, to translate the date or time from smart phrases only, to Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 06, 2024 - 09:06 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 06, 2024 - 09:06 PDT
Update - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 01, 2024 - 07:55 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
May 01, 2024 - 07:55 PDT
Update - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 30, 2024 - 04:31 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 30, 2024 - 04:31 PDT
Update - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 29, 2024 - 06:22 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 29, 2024 - 06:22 PDT
Update - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 26, 2024 - 05:46 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 26, 2024 - 05:46 PDT
Update - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 25, 2024 - 05:54 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 25, 2024 - 05:54 PDT
Identified - Artera has identified the root cause of an issue that is causing some automations to translate the date or time to Somali, French, or Spanish from English.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 24, 2024 - 10:48 PDT
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Apr 24, 2024 - 10:48 PDT
Investigating - Artera is currently investigating reports of an issue where some automations may translate the date or time to French or Spanish from English.
While we do not have an ETA for a resolution, the Artera engineering teams are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.wellapp.com
Apr 24, 2024 - 09:31 PDT
While we do not have an ETA for a resolution, the Artera engineering teams are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.wellapp.com
Apr 24, 2024 - 09:31 PDT
About This Site
Welcome to Artera’s Status Page! Please subscribe to stay up to date with the status of the Artera platform. Please reference this key when incidents are posted:
Green = No issues
Yellow = Minor outage or degraded service
Red = Major outage
Purple = Under maintenance
USA - Artera Platform
Operational
Artera Web Application
Operational
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
USA - Messaging
Operational
Automations and Automated Messaging
Operational
Conversation Builder
Operational
Manual Messaging
Operational
SendMessage API
Operational
USA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
CANADA - Artera Platform
Operational
Artera Web Application
Operational
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
CANADA - Messaging
Operational
Automated or Manual Messaging
Operational
Conversation Builder
Operational
SendMessage API
Operational
CANADA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.