Campaigns Page intermittent loading issues for Canadian environments only

Incident Report for Artera

Resolved

We are no longer experiencing issues with the Campaigns page in Artera in Canadian Environments. This incident is resolved.

We thank you for your patience and understanding.

If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Dec 19, 2024 - 14:09 PST

Identified

Artera has identified an issue that is causing the campaigns page to not load.

While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 19, 2024 - 12:52 PST

Investigating

Artera is currently investigating reports of an issue with the Campaigns page in Canadian Artera environments. The Campaigns page is failing to load on initial attempts.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 19, 2024 - 11:34 PST
This incident affected: CANADA - Artera Platform (Artera Web Application).