All Systems Operational

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Welcome to Artera’s Status Page! Please subscribe to stay up to date with the status of the Artera platform. Please reference this key when incidents are posted:

Green = No issues
Yellow = Minor outage or degraded service
Red = Major outage
Purple = Under maintenance

USA - Artera Platform Operational
90 days ago
100.0 % uptime
Today
Artera Web Application Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting Operational
90 days ago
100.0 % uptime
Today
Forms and Surveys Operational
90 days ago
100.0 % uptime
Today
Login to Artera Web App Operational
90 days ago
100.0 % uptime
Today
Real Time Notifications in Artera Application Operational
90 days ago
100.0 % uptime
Today
USA - Messaging Operational
90 days ago
100.0 % uptime
Today
Automations and Automated Messaging Operational
90 days ago
100.0 % uptime
Today
Conversation Builder Operational
90 days ago
100.0 % uptime
Today
Manual Messaging Operational
90 days ago
100.0 % uptime
Today
SendMessage API Operational
90 days ago
100.0 % uptime
Today
USA - Infrastructure and Partners Operational
90 days ago
99.99 % uptime
Today
Single Sign On (SSO) and Multi-Factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
System Integrations and Interface Operational
90 days ago
100.0 % uptime
Today
Vendors and Partners Operational
90 days ago
99.99 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
CANADA - Artera Platform Operational
90 days ago
100.0 % uptime
Today
Artera Web Application Operational
90 days ago
100.0 % uptime
Today
Analytics and Reporting Operational
90 days ago
100.0 % uptime
Today
Forms and Surveys Operational
90 days ago
100.0 % uptime
Today
Login to Artera Web App Operational
90 days ago
100.0 % uptime
Today
Real Time Notifications in Artera Application Operational
90 days ago
100.0 % uptime
Today
CANADA - Messaging Operational
90 days ago
100.0 % uptime
Today
Automated or Manual Messaging Operational
90 days ago
100.0 % uptime
Today
Conversation Builder Operational
90 days ago
100.0 % uptime
Today
SendMessage API Operational
90 days ago
100.0 % uptime
Today
CANADA - Infrastructure and Partners Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) and Multi-Factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
System Integrations and Interface Operational
90 days ago
100.0 % uptime
Today
Vendors and Partners Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 27, 2026

No incidents reported today.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - Verification is now complete. Our engineering team has confirmed that all customer VPNs are back online, stable, and operating normally following the Artera updates.

This maintenance window is now officially closed.

If you have any questions or notice any outstanding issues, please contact our support team at https://support.wellapp.com/s/contactsupport.

May 20, 20:20 PDT
Verifying - Artera's VPN updates are now complete. Engineers are currently verifying that all customer VPNs have safely returned online. We will post a final confirmation shortly.
May 20, 20:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 20, 12:31 PDT
Scheduled - Artera Maintenance Notice: May 20th, 2026

Artera will be performing system maintenance that will impact VPN connections to Artera. During the maintenance window, the Artera Platform will be available. Interface/VPN connectivity will be unavailable during this time. Interface messages should be queued during the maintenance window and delivered to Artera once maintenance is complete. The purpose of the maintenance is to upgrade Artera's VPN. This will improve security and ensure improved performance to ensure the best possible user experience.

Start: May 20, 11:00 pm ET / May 20, 8:00 pm PT
End: May 21, 12:00 am ET / May 20, 9:00 pm PT

Support: If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.

May 20, 12:16 PDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.