Resolved -
We are no longer experiencing issues with Logging in to Artera. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Mar 25, 12:59 PDT
Monitoring -
Artera is observing that users are able to login, and the incident with our third party authentication provider is being monitored. We will continue to carefully monitor the Artera service and provide any further updates here.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Mar 25, 12:15 PDT
Identified -
Artera has identified an issue that is preventing users from logging in to Artera. Users who are already logged in are not affected. This is related to an incident with a third party authentication provider.
While we do not have an ETA for a resolution, our engineers are monitoring this incident and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Mar 25, 11:39 PDT
Investigating -
Artera is currently investigating reports of an issue with logging into the Artera application.
While we do not have an ETA for a resolution, we are investigating our authentication provider and will update this status page with any further information.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Mar 25, 11:20 PDT