Identified - After monitoring Artera Engineers have identified a need for additional database work to address and resolve the delays in the Artera application.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 12:01 PST
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 12:01 PST
Monitoring - Artera is observing that the Artera application is no longer experiencing delays. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 11:14 PST
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 11:14 PST
Identified - Artera has identified an issue that is causing slowness in the Artera Application.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 10:03 PST
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 10:03 PST
Investigating - Artera is currently investigating reports of an issue with slowness in the Artera Application.
While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 09:19 PST
While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Dec 04, 2024 - 09:19 PST
About This Site
Welcome to Artera’s Status Page! Please subscribe to stay up to date with the status of the Artera platform. Please reference this key when incidents are posted:
Green = No issues
Yellow = Minor outage or degraded service
Red = Major outage
Purple = Under maintenance
USA - Artera Platform
Degraded Performance
Artera Web Application
Degraded Performance
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
USA - Messaging
Operational
Automations and Automated Messaging
Operational
Conversation Builder
Operational
Manual Messaging
Operational
SendMessage API
Operational
USA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
CANADA - Artera Platform
Operational
Artera Web Application
Operational
Analytics and Reporting
Operational
Forms and Surveys
Operational
Login to Artera Web App
Operational
Real Time Notifications in Artera Application
Operational
CANADA - Messaging
Operational
Automated or Manual Messaging
Operational
Conversation Builder
Operational
SendMessage API
Operational
CANADA - Infrastructure and Partners
Operational
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Operational
System Integrations and Interface
Operational
Vendors and Partners
Operational
VPN
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.