Artera Maintenance Notice: October 5, 2023
Scheduled Maintenance Report for Artera
Completed
Scheduled maintenance is now complete. Testing has been completed and all systems, API services, and interfaces are fully operational at this time. We thank you for your continued partnership and support.

If you are still experiencing any issues or have any questions, please let us know via https://support.wellapp.com/s/contactsupport.
Posted Oct 05, 2023 - 21:19 PDT
Update
Scheduled Maintenance is still in progress at this time. We will continue to keep you updated via http://status.artera.io.
Posted Oct 05, 2023 - 20:48 PDT
Update
Scheduled Maintenance is still in progress at this time. We will continue to keep you updated via http://status.artera.io.
Posted Oct 05, 2023 - 19:44 PDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 05, 2023 - 18:54 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 05, 2023 - 18:00 PDT
Update
Artera will be conducting planned system maintenance that will impact access to the Production and Demo Artera platforms. During the maintenance window, these environments will be unavailable. The purpose of the maintenance is to upgrade the underlying database software and resize the related cloud infrastructure. This will improve security, and ensure improved performance to ensure the best possible user experience.

Start: October 5, 9:00 pm ET / October 5, 6:00 pm PT

End: October 5, 12:00 am ET / October 5, 9:00 pm PT

Support:

If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted Sep 28, 2023 - 14:01 PDT
Scheduled
Artera will be conducting planned system maintenance that will impact access to the Production and Demo Artera platforms. During the maintenance window, these environments will be unavailable. The purpose of the maintenance is to upgrade the underlying database software and resize the related cloud infrastructure. This will improve security, and ensure improved performance to ensure the best possible user experience.

Start: October 5, 9:00 pm ET / October 5, 6:00 pm PT

End: October 5, 12:00 am ET / October 5, 9:00 pm PT

Support:

If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted Sep 14, 2023 - 04:17 PDT
This scheduled maintenance affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging, SendMessage API), USA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), and USA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN).