We are no longer experiencing issues with Twilio, our Telecom Partner. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Feb 14, 2024 - 14:27 PST
Monitoring
Artera is observing that Twilio is recovering from this connectivity issue. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Feb 14, 2024 - 14:02 PST
Investigating
Artera's Telecom Partner, Twilio, is currently experiencing intermittent connectivity issues.
While we do not have an ETA for a resolution, we are actively investigating with Twilio and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Feb 14, 2024 - 13:26 PST
This incident affected: USA - Messaging (Automations and Automated Messaging) and CANADA - Messaging (Automated or Manual Messaging).