We are no longer experiencing issues with the Support site. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Feb 12, 2024 - 11:55 PST
Identified
Artera has identified an issue that is causing the previous Support Site URL "Support.wellapp.com" to not redirect to the correct URL of "Support.artera.io".
In the meantime, please utilize the following URL to access the Artera Support Site - https://support.artera.io/s/
While we do not have an ETA for a resolution, our teams are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via https://support.artera.io/s/
Posted Feb 12, 2024 - 08:06 PST
This incident affected: USA - Infrastructure and Partners (Vendors and Partners) and CANADA - Infrastructure and Partners (Vendors and Partners).