Outbound Message Failure

Incident Report for Artera

Resolved

Artera has identified an issue that affected outbound messages from 4:03pm PST to about 4:08pm PST. This incident has been resolved.

This issue was related to maintenance that our third-party vendor Twilio was conducting and affected all outbound messages that were sent during this time. These messages failed and were not reattempted to send.

If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Mar 03, 2026 - 17:14 PST
This incident affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging, SendMessage API).
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