We are no longer experiencing issues with logging in or out of the Artera Application. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Jul 21, 2023 - 17:03 PDT
Monitoring
Artera is observing that logging in and out of the Artera Application is functioning as expected. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Jul 21, 2023 - 14:08 PDT
Identified
Artera has identified an issue that is causing issues with logging in or out of the Artera Application.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Jul 21, 2023 - 14:00 PDT
Investigating
Artera is currently investigating reports of an issue where customers may experience issues logging in or out of the Artera Application.
While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Jul 21, 2023 - 13:25 PDT
This incident affected: USA - Artera Platform (Login to Artera Web App).