Artera Maintenance Notice: June 8, 2023
Scheduled Maintenance Report for Artera
Completed
Scheduled maintenance has been completed. All services, including the integration engine, are currently live and functional.
Posted Jun 08, 2023 - 20:10 PDT
Update
Maintenance is still currently in progress. All services other than the integration engine are currently functional. We will continue to provide updates as necessary
Posted Jun 08, 2023 - 19:40 PDT
Update
Scheduled maintenance is proceeding as expected. We will continue to provide updates as necessary.
Posted Jun 08, 2023 - 19:02 PDT
Update
Maintenance activities are still in progress and are proceeding as expected. We will continue to provide updates as necessary.
Posted Jun 08, 2023 - 18:41 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2023 - 18:00 PDT
Scheduled
Artera will be conducting planned system maintenance on June 8th. During the maintenance window, the Artera platform and messaging services will be temporarily unavailable. API services will remain operational. Additionally, Artera Interfaces will be temporarily down during some periods in this maintenance window. The purpose of this maintenance is to upgrade infrastructure to ensure the best possible user experience and resiliency.

Start: Thursday June 8 6:00PM PDT / 9:00PM EDT
End: Thursday June 8 9:00PM PDT / 11:59PM EDT

Duration: 3 hours

Support:
If you have any questions or notice any outstanding issues, please contact our team at: https://support.wellapp.com/s/contactsupport
Posted May 25, 2023 - 11:44 PDT
This scheduled maintenance affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging), USA - Artera Platform (Artera Web Application, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), and USA - Infrastructure and Partners (System Integrations and Interface).