Scheduled maintenance is now complete. Testing has been completed and all systems and API services are fully operational at this time. We thank you for your continued partnership and support.
Scheduled maintenance is still in progress. We will continue to provide updates as necessary. Thank you for your understanding during this time.
Posted Mar 28, 2024 - 21:00 PDT
Update
Scheduled maintenance is still in progress. We will continue to provide updates as necessary. Thank you for your understanding during this time.
Posted Mar 28, 2024 - 20:30 PDT
Update
Scheduled maintenance is still in progress. We will continue to provide updates as necessary. Thank you for your understanding during this time.
Posted Mar 28, 2024 - 20:00 PDT
Update
Scheduled maintenance is still in progress. We will continue to provide updates as necessary. Thank you for your understanding during this time.
Posted Mar 28, 2024 - 19:29 PDT
Update
Scheduled maintenance is still in progress. We will continue to provide updates as necessary. Thank you for your understanding during this time.
Posted Mar 28, 2024 - 18:52 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 18:00 PDT
Scheduled
Artera will be conducting planned system maintenance that will impact access to the Production US and Canadian Artera platforms. During the maintenance window, these environments will be unavailable. Interface/VPN connectivity will not be affected during this time. Interface messages should be queued during the maintenance window and delivered to Artera once maintenance is complete. The purpose of the maintenance is to upgrade the underlying cloud infrastructure to improve overall system performance.
Start: March 28, 9:00 pm EDT / March 28, 6:00 pm PDT
End: March 29, 1:00 am EDT / March 28, 10:00 pm PDT
This scheduled maintenance affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging, SendMessage API), USA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), USA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN), CANADA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), CANADA - Messaging (Automated or Manual Messaging, Conversation Builder, SendMessage API), and CANADA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN).