Messages not sent to patients
Incident Report for Artera
Artera identified an issue that caused 3,340 messages to not be sent to patients from our Message API, as well as our Conversation Builder workflows today between 4:34 PM Eastern, and 4:39 PM Eastern.

We are no longer experiencing issues at this time, and this incident is resolved.

If you have any other related issues to report, please reach out to our support team via
Posted Jan 30, 2024 - 14:36 PST
This incident affected: USA - Messaging (Conversation Builder).