We are no longer experiencing issues with delays in the Artera Application. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Dec 08, 2024 - 15:24 PST
Monitoring
Artera is observing that the Artera application is no longer experiencing delays. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 04, 2024 - 18:54 PST
Identified
After monitoring Artera Engineers have identified a need for additional database work to address and resolve the delays in the Artera application.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 04, 2024 - 12:01 PST
Monitoring
Artera is observing that the Artera application is no longer experiencing delays. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 04, 2024 - 11:14 PST
Identified
Artera has identified an issue that is causing slowness in the Artera Application.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 04, 2024 - 10:03 PST
Investigating
Artera is currently investigating reports of an issue with slowness in the Artera Application.
While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Dec 04, 2024 - 09:19 PST
This incident affected: USA - Artera Platform (Artera Web Application).