The scheduled maintenance is now complete, all Artera services online and our engineers are continuing to monitor. If there are any questions or concerns, please submit a ticket to https://support.artera.io/s/contactsupport
Posted Oct 15, 2025 - 22:47 PDT
Update
Please be advised that our scheduled maintenance is ongoing. While Artera services are still accessible, some users may experience temporary performance degradation. We are working to complete this process and will provide a final update upon its conclusion. http://status.artera.io.
Posted Oct 15, 2025 - 21:51 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2025 - 18:00 PDT
Scheduled
Artera will be conducting planned system maintenance that will impact access to the Production environment. During the maintenance window, users may experience degraded performance. Interface/VPN connectivity will be available, and may experience processing delays. The purpose of the maintenance is to upgrade the underlying database software, OS, and infrastructure. This will improve security, and ensure improved performance to ensure the best possible user experience.
Start: October 15, 9:00 pm ET / October 15, 6:00 pm PT
End: October 15, 1:00 am ET / October 15, 10:00 pm PT
This scheduled maintenance affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging, SendMessage API), USA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), USA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN), CANADA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), CANADA - Messaging (Automated or Manual Messaging, Conversation Builder, SendMessage API), and CANADA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN).