Artera Maintenance Notice: August 31, 2023
Scheduled Maintenance Report for Artera
Completed
Scheduled maintenance is now complete. Testing has been completed and all systems and API services are fully operational at this time. We thank you for your continued partnership and support.

If you are still experiencing any issues or have any questions, please let us know via https://support.wellapp.com/s/contactsupport.
Posted Aug 31, 2023 - 19:03 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2023 - 18:00 PDT
Scheduled
Artera will be conducting planned system maintenance that will impact access to the Demo Artera platform. During the maintenance window, the Demo environment will be unavailable. Looker reports will be sporadically unavailable during this window as well. All other services will remain fully functional. The purpose of the maintenance is to upgrade underlying database software, improve security, and ensure the best possible user experience.

Start: August 31st, 9:00 pm ET / August 31, 6:00 pm PT

End: September 1st, 12:00 am ET / August 31st, 9:00 pm PT

Support:

If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted Aug 17, 2023 - 04:29 PDT
This scheduled maintenance affected: USA - Messaging (Automations and Automated Messaging, Conversation Builder, Manual Messaging, SendMessage API), USA - Artera Platform (Artera Web Application, Analytics and Reporting, Forms and Surveys, Login to Artera Web App, Real Time Notifications in Artera Application), and USA - Infrastructure and Partners (Single Sign On (SSO) and Multi-Factor Authentication (MFA), System Integrations and Interface, Vendors and Partners, VPN).