We are no longer experiencing issues with delayed automations. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
Posted Oct 06, 2023 - 08:28 PDT
Monitoring
Artera is observing that automations are sending without delays. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.
We thank you for your patience as we work through this issue.
If you have any questions or related issues to report, please reach out to our support team via support.artera.io.
Posted Oct 06, 2023 - 07:20 PDT
Identified
Artera has identified an issue that may cause some customers to experience slight delays with automations being sent.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Posted Oct 06, 2023 - 06:57 PDT
This incident affected: USA - Messaging (Automations and Automated Messaging).