Artera VPN Maintenance

Scheduled Maintenance Report for Artera

Completed

Verification is now complete. Our engineering team has confirmed that all customer VPNs are back online, stable, and operating normally following the Artera updates.

This maintenance window is now officially closed.

If you have any questions or notice any outstanding issues, please contact our support team at https://support.wellapp.com/s/contactsupport.
Posted May 20, 2026 - 20:20 PDT

Verifying

Artera's VPN updates are now complete. Engineers are currently verifying that all customer VPNs have safely returned online. We will post a final confirmation shortly.
Posted May 20, 2026 - 20:16 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2026 - 20:00 PDT

Update

We will be undergoing scheduled maintenance during this time.
Posted May 20, 2026 - 12:31 PDT

Scheduled

Artera Maintenance Notice: May 20th, 2026

Artera will be performing system maintenance that will impact VPN connections to Artera. During the maintenance window, the Artera Platform will be available. Interface/VPN connectivity will be unavailable during this time. Interface messages should be queued during the maintenance window and delivered to Artera once maintenance is complete. The purpose of the maintenance is to upgrade Artera's VPN. This will improve security and ensure improved performance to ensure the best possible user experience.

Start: May 20, 11:00 pm ET / May 20, 8:00 pm PT
End: May 21, 12:00 am ET / May 20, 9:00 pm PT

Support: If you have any questions or notice any outstanding issues, please contact our team at https://support.wellapp.com/s/contactsupport.
Posted May 20, 2026 - 12:16 PDT
This scheduled maintenance affected: USA - Infrastructure and Partners (VPN).
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PRODUCT RELEASE NOTES

For a detailed list of enhancements in each product version release, use one of the links below.
Release Notes